DALLAS-FORT WORTH, Texas, January 8 /PRNewswire/ --
ATX Group, a leading provider of telematics services to global automobile manufacturers, announced today that it will partner with Toyota Motor Sales (TMS) USA, Inc., to deploy Lexus Enform and Safety Connect, TMS' all-new telematics platform.
ATX will provide multiple types of services including traditional location-based crash and in-vehicle emergency button response, maintenance reminders, and destination directions downloaded to the vehicle.
ATX brings over a decade of experience launching a variety of successful telematics platforms, said Jon Bucci, vice president, Advanced Technology Department, TMS. ATX's passion for telematics shows in their willingness to meet our specific business needs as well as Toyota's high standards for personalized, customer care.
For over a decade, ATX has developed and deployed telematics programs primarily to serve vehicle manufacturers with high customer retention goals and whose owners have high expectations for personalized customer service. That heritage should prove valuable in meeting Toyota's strict quality assurance standards for customer service and technical performance as well as helping to maintain the consistently high customer satisfaction ratings that both Lexus and Toyota generate.
While ATX has been associated with a number of industry 'firsts' and 'bests,' we foresee that our partnership with Toyota will make us even better, said Steve Millstein, president of ATX. Toyota is a company that strives to provide the best quality possible to its customers and believes in doing things right from the start. This philosophy is the foundation of our partnership.
ABOUT TOYOTA:
Toyota Motor Sales (TMS), U.S.A., Inc. is the marketing, sales, distribution and customer service arm of Toyota, Lexus and Scion in the United States, marketing products and services through a network of 1,422 Toyota, Lexus and Scion dealers in 49 states. Established in 1957, TMS and its subsidiaries also are involved in distribution logistics and motorsports. The company's main Web site is http://www.toyota.com.
ABOUT ATX:
With operations in Dallas-Fort Worth, Texas, and Dusseldorf, Germany, ATX is one of the world's leading providers of customized telematics services to global automobile manufacturers. ATX services, among the first to be launched in the consumer vehicle market back in 1996, are provided to vehicle owners through the brand names of its customers: Toyota, Lexus, BMW, PSA Peugeot Citroen, Mercedes-Benz, Maybach, and Rolls-Royce Motor Cars.
Services by ATX provide enhanced safety, security and driving convenience to vehicle owners, and include location-specific emergency and roadside assistance, automatic collision notification, stolen vehicle recovery, remote diagnostics, and real-time traffic and navigation assistance. ATX also customizes services to help automobile manufacturers and their affiliated dealerships use telematics data and multiple customer contact channels to reduce costs, enhance vehicle servicing, and more closely manage customer relationships and contacts with the vehicle through its lifetime. ATX is a division of Cross Country Automotive Services (www.crosscountry-auto.com), a leading provider of location-based automotive services.
For more information, visit www.atxg.com.
Gary Wallace, Vice President, Corporate Relations, ATX Group, +1-800-511-5891 or +1-972-753-6230, gwallace@atxg.com
Comments