LONDON, December 22, 2010 /PRNewswire/ -- TMTI, a company based next to Lord Bath's Lions of Longleat, is a roaring success despite the worst recession for years. TMTI is proud to announce that profits will be up this year by 40% and the company is set to grow even more rapidly in 2011. The company will post pre-tax profits of 1.25 million this year, and has offices in the UK, Benelux, the US and Canada.

The TMTI group is owned by entrepreneur Crispin Thomas, who has spent his career in the Mobile business rising to prominence alongside such names as Charles Dunstan and Peter Jones. The company has invented a technology called TMTX, which brings products alive on the web so that clients can try gadgets before they buy and the technology also enables customer service personnel in call centres to give a great experience, whilst talking people through problems on the telephone. In the last week TMTI has brought TMTX onto handsets via App2TMTX, bringing a rich visual solution onto the new smart devices.

The company has already sold TMTX to Amazon.com, O2, Bell, AT&T, HTC, Sony Ericsson and TomTom.

"People don't really want to talk to 'press this press that' call centres," says Crispin Thomas. "They want fast answers and we have search engine friendly technologies which enable consumers to teach themselves how to use gadgets quickly and easily on the web and through the App stores. We have clients worldwide and the reception to the TMTX software has been fantastic. Our clients want a world class online Customer Service solution and we provide that at low cost."

TomTom is one of the latest brands to embrace Thomas' self- learning philosophy. They have adopted the programme for their new TomTom Go Live 1000, offering the software on their website and a free customer Service app on the Apple Store and Android markets.

"We want our customers to access information about our products 24/7 in an easy and clear way," says TomTom UK & Ireland Marketing Manager Lyndal Newman. "Bringing our devices alive on the web and on the new breed of smart devices via free apps is exactly where we need to be. TMTX provides this for us."

Editor's Notes:

Gadget Helpline Apps can be found in the App store by simply searching for the term 'technical support.' Free downloads of TMTI's range of groundbreaking apps, so you can experience them for yourself, are available on request.

TMTI also owns the UK's foremost gadget club http://www.gadgethelpline.com, which has 150,000 members and joins over 10,000 new subscribers per month.

Find Crispin Thomas' 'Linked In' Profile at: http://uk.linkedin.com/pub/crispin-thomas/9/326/867

And for information on GadgetHelpline.com and TMTI please go to the following sites: http://www.gadgethelpline.com & http://www.tmti.net