PARIS, March 18, 2011 /PRNewswire/ -- Prodware, a vendor and hoster of ERP and CRM solutions for businesses, has been selected by Feel Europe Group to implement its industry solution dedicated to CRM: FocusLive PSA (Professional Services Automation). Based on the Microsoft platform, FocusLive PSA will optimize Feel Europe customer relationship management and its services.

Feel Europe, an expert in information systems management, structures its activities around four core businesses: consulting, technology, infrastructure and training. This strategic organization aims at better meet customer's needs by matching them the appropriate consultant for the mission.

"As we've just finalized the acquisition of Team Partners Group, we wanted to integrate the right tool to improve the monitoring of our very strong growth on the large accounts segment, namely in the bank and insurance industry, where our expertise is particularly recognized. FocusLive PSA is a transverse tool created to optimize our human resources while ensuring the best delivery to our customers through its integrated service and technical support management," says Gilles Sitbon, President of Feel Europe.

"We are proud of the trust granted by Feel Europe, an expert in IT solutions. Our FocusLive PSA offer is a revolution in the field of professional services, by providing our customers with the cutting-edge solution for full integration of the information system. Our unique expertise on the Microsoft platform allows us to deliver a natively integrated industry solution combined with personal productivity tools and extensive collaboration. The solution is fully integrated with the telecommunications systems", says Philippe Bouaziz.